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Household Insurance Online is a proud member of the Financial Services Online network, owned and operated by Clark Family Pty Ltd, A.C.N. 010 281 008 and we are committed to helping Australian individuals and businesses locate the best financial products, services, information and advice available via the internet.

We do not recommend any specific financial products and we do not offer any form of financial advice. All product enquiries and requests for financial or other advice on this website are referred to specialist financiers, insurers or other financial advisers (based on the specific circumstances of the applicant), with whom you can deal directly. Household Insurance Online may receive a fee or commission in consideration for the referral.

All of the financial information presented on this website, including articles and news items, are provided for general information purposes only and should not be relied on without first discussing your specific circumstances with a suitably qualified, licensed Financial Adviser.

Before any action is taken to obtain a product or service referred to by Household Insurance Online, advice should be obtained (from either the party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs.

Our role is to directly connect people with the right solutions - and to facilitate the introduction of specialist financial resources.

Please feel free to contact Household Insurance Online for further information or with any queries you may have.

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This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, Authorised Credit Representative of Saccasan Pty Ltd, Australian Credit License 386297, Authorised Financial Services Representative of Unique Group Broker Services, Australian Financial Services License 509434. Visit the ASIC website for additional licensing information.

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Household Insurance Articles

Financial Planning for Homeowners: Top Strategies to Protect Your Assets
Financial Planning for Homeowners: Top Strategies to Protect Your Assets
Financial planning is a crucial aspect of personal finance, enabling individuals to manage their money effectively and achieve their financial goals. For homeowners, financial planning takes on even greater significance. It involves not just handling your income and expenses, but also protecting valuable assets like your home and possessions. - read more
Why Income Protection Insurance Matters for Every Australian Earner
Why Income Protection Insurance Matters for Every Australian Earner
The unpredictable nature of life can often leave us vulnerable to financial uncertainty, especially when it comes to our ability to earn an income. Whether due to illness, injury, or unexpected job loss, the loss of income can have a devastating impact on our financial stability and quality of life. This is where the importance of insurance in financial planning becomes evident. - read more
The Ultimate Checklist for Comparing Home Insurance in Australia
The Ultimate Checklist for Comparing Home Insurance in Australia
Embarking on the journey of homeownership is a landmark event full of anticipation and dreams. As Australians, we cherish the sanctuary of our homes against the backdrop of our incredibly diverse and sometimes unpredictable climate. However, with this excitement comes a significant responsibility—protecting your investment with the right home insurance. - read more
The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
Household insurance is a crucial safety net for both homeowners and renters in Australia, offering protection against a range of potential damages and losses. Navigating the insurance claims process, however, can often be challenging and fraught with pitfalls. - read more
Protecting Your Home: The What, Why, and How of Home Insurance
Protecting Your Home: The What, Why, and How of Home Insurance
As Australians, our homes are often at the heart of our livelihoods and hold significant emotional and financial value. Protecting this important asset is more than just a precaution; it's a necessary step in safeguarding our future. Home insurance acts as a shield against unpredictable events that can have devastating effects on our property and peace of mind. Whether it's from natural disasters or unforeseen accidents, the significance of home insurance cannot be understated. - read more

Insurance News

NSW Revisits CTP and Lifetime Care Schemes
NSW Revisits CTP and Lifetime Care Schemes
02 Sep 2025: Paige Estritori
New South Wales (NSW) is undertaking a detailed review of its Compulsory Third Party (CTP) insurance scheme as well as its lifetime care and support system. The Standing Committee on Law and Justice of the state's upper house has initiated this examination as part of their routine practice conducted every parliamentary term. The last thorough assessment took place in 2022. - read more
AFCA Upholds Insurer's Premium Increase Amid Consumer Complaint
AFCA Upholds Insurer's Premium Increase Amid Consumer Complaint
01 Sep 2025: Paige Estritori
A recent decision by the Australian Financial Complaints Authority (AFCA) has ruled against a homeowner seeking an $18,000 refund from Allianz. The homeowner claimed that the insurer failed to adequately inform her about substantial increases in her optional flood cover premiums. Initially, her monthly payments surged from $369 to $1277 in August 2022, a change she only noticed in March of the following year through her bank statements. - read more
Rising Group Premiums Pose Challenges for Australian Life Insurance
Rising Group Premiums Pose Challenges for Australian Life Insurance
28 Aug 2025: Paige Estritori
Insurance premiums for group life policies with long-term benefits have surged between 15% to 25% on average in the first half of the year, according to a mid-year market update from Marsh Australia. While the steepest increases affected those with adverse claims experiences, short-term rates and premiums for permanent disabilities remained relatively steady. The sector has also become more selective, with insurers adopting stricter underwriting standards, particularly eschewing high-risk industries. - read more
Concerns Arise Over Construction Code Pause Amid Housing Push
Concerns Arise Over Construction Code Pause Amid Housing Push
28 Aug 2025: Paige Estritori
The federal government's initiative to accelerate housing development by relaxing certain building regulations has raised alarm within the insurance sector. Housing Minister Clare O’Neil announced changes on social media, indicating a strategic pause on parts of the National Construction Code to expedite building approvals and encourage the construction of much-needed homes across Australia. This move comes in response to challenges in the approval process, which often delays construction. - read more
RACQ Insurance Ordered to Increase Payout After Claim Handling Flaws
RACQ Insurance Ordered to Increase Payout After Claim Handling Flaws
27 Aug 2025: Paige Estritori
RACQ Insurance has been instructed to bolster a payout to a customer following a ruling by the Australian Financial Complaints Authority (AFCA). The dispute arose after the insurer's handling of a house fire claim lodged by a woman in October 2023 was found lacking. The fire, initiated by scented candles, resulted in significant fire and smoke damage to her home. - read more

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Insurance Claim:
Notification to an insurance company requesting payment of an amount due under the terms of the policy.