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Household Insurance Articles

Top 10 Questions to Ask Before Buying Home Insurance in Australia
Top 10 Questions to Ask Before Buying Home Insurance in Australia
For many Australians, owning a home is a significant life achievement and a substantial financial investment. Protecting this asset is crucial, which is where home insurance becomes indispensable. As we navigate the complexities of life and confront the unpredictable forces of nature, the right home insurance acts as a financial shield against potential losses. Whether it's a natural disaster, accidental damage, or theft, having a robust insurance policy ensures that your home and peace of mind remain intact. - read more
10 Tips for Lowering Your Home and Contents Insurance Premiums
10 Tips for Lowering Your Home and Contents Insurance Premiums
One of the best ways to lower your home and contents insurance premiums is to shop around for the best deal. Insurance companies often have varying rates, discounts, and offers that could save you a significant amount of money. Start by researching different insurance providers and their policy offerings. Make sure to compare not only pricing but also features, coverages and deductible amounts. - read more
Financial Planning for Homeowners: Top Strategies to Protect Your Assets
Financial Planning for Homeowners: Top Strategies to Protect Your Assets
Financial planning is a crucial aspect of personal finance, enabling individuals to manage their money effectively and achieve their financial goals. For homeowners, financial planning takes on even greater significance. It involves not just handling your income and expenses, but also protecting valuable assets like your home and possessions. - read more
The Ultimate Checklist for Comparing Home Insurance in Australia
The Ultimate Checklist for Comparing Home Insurance in Australia
Embarking on the journey of homeownership is a landmark event full of anticipation and dreams. As Australians, we cherish the sanctuary of our homes against the backdrop of our incredibly diverse and sometimes unpredictable climate. However, with this excitement comes a significant responsibility—protecting your investment with the right home insurance. - read more
How to File a Home Insurance Claim in Australia - A Step by Step Guide
How to File a Home Insurance Claim in Australia - A Step by Step Guide
Experiencing damage or loss to your home can be a stressful and overwhelming experience. However, having home insurance provides a safety net for homeowners who need to file a claim. - read more
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Insurance News

NSW Revisits CTP and Lifetime Care Schemes
NSW Revisits CTP and Lifetime Care Schemes
02 Sep 2025: Paige Estritori
New South Wales (NSW) is undertaking a detailed review of its Compulsory Third Party (CTP) insurance scheme as well as its lifetime care and support system. The Standing Committee on Law and Justice of the state's upper house has initiated this examination as part of their routine practice conducted every parliamentary term. The last thorough assessment took place in 2022. - read more
AFCA Upholds Insurer's Premium Increase Amid Consumer Complaint
AFCA Upholds Insurer's Premium Increase Amid Consumer Complaint
01 Sep 2025: Paige Estritori
A recent decision by the Australian Financial Complaints Authority (AFCA) has ruled against a homeowner seeking an $18,000 refund from Allianz. The homeowner claimed that the insurer failed to adequately inform her about substantial increases in her optional flood cover premiums. Initially, her monthly payments surged from $369 to $1277 in August 2022, a change she only noticed in March of the following year through her bank statements. - read more
Rising Group Premiums Pose Challenges for Australian Life Insurance
Rising Group Premiums Pose Challenges for Australian Life Insurance
28 Aug 2025: Paige Estritori
Insurance premiums for group life policies with long-term benefits have surged between 15% to 25% on average in the first half of the year, according to a mid-year market update from Marsh Australia. While the steepest increases affected those with adverse claims experiences, short-term rates and premiums for permanent disabilities remained relatively steady. The sector has also become more selective, with insurers adopting stricter underwriting standards, particularly eschewing high-risk industries. - read more
Concerns Arise Over Construction Code Pause Amid Housing Push
Concerns Arise Over Construction Code Pause Amid Housing Push
28 Aug 2025: Paige Estritori
The federal government's initiative to accelerate housing development by relaxing certain building regulations has raised alarm within the insurance sector. Housing Minister Clare O’Neil announced changes on social media, indicating a strategic pause on parts of the National Construction Code to expedite building approvals and encourage the construction of much-needed homes across Australia. This move comes in response to challenges in the approval process, which often delays construction. - read more
RACQ Insurance Ordered to Increase Payout After Claim Handling Flaws
RACQ Insurance Ordered to Increase Payout After Claim Handling Flaws
27 Aug 2025: Paige Estritori
RACQ Insurance has been instructed to bolster a payout to a customer following a ruling by the Australian Financial Complaints Authority (AFCA). The dispute arose after the insurer's handling of a house fire claim lodged by a woman in October 2023 was found lacking. The fire, initiated by scented candles, resulted in significant fire and smoke damage to her home. - read more

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Knowledgebase
Insurance broker:
An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.