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    Insurance News

    What Rising Insurance Disputes Mean for Income Protection Customers
    What Rising Insurance Disputes Mean for Income Protection Customers
    29 Oct 2026: Paige Estritori
    New Zealand’s latest insurance dispute figures are a timely warning for anyone relying on personal cover to protect their household income. The Insurance & Financial Services Ombudsman Scheme reported that, for the year ended 30 June 2026, health insurance became the largest category of disputes it investigated for the first time, with health disputes up 91 percent and 833 dispute investigations completed across all categories. - read more
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    29 Oct 2026: Paige Estritori
    Fresh commercial insurance market data is giving Australian businesses a more favourable pricing backdrop, but truck owners should be cautious about assuming broad rate falls will automatically reduce heavy vehicle premiums. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition and available capacity. - read more
    Why Data Centre Work Is a Different Risk for Tradies
    Why Data Centre Work Is a Different Risk for Tradies
    29 Oct 2026: Paige Estritori
    Australia’s fast-growing data centre construction market is opening opportunities for electrical, HVAC, fire protection, cabling, fit-out and commissioning trades, but recent insurance industry discussion suggests the risk settings are not always keeping pace with the work. At a recent Australasian Professional Indemnity Group conference, specialists warned that data centre projects can involve unusual contractual, professional and technology-related exposures, especially where contractors rely on annual insurance programs designed for more conventional building work. - read more
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    29 Oct 2026: Paige Estritori
    Australia’s life insurance industry has moved mental health cover back to the centre of the affordability debate, after the Council of Australian Life Insurers released its response on 30 September 2026 to the independent review of the Life Insurance Code of Practice. For workers who rely on income protection insurance, the issue is practical: mental health conditions can affect earning capacity just as seriously as physical illness, but changes designed to keep premiums manageable may also alter what is covered. - read more
    Crash Data Shows Where Truck Risk Is Shifting
    Crash Data Shows Where Truck Risk Is Shifting
    29 Oct 2026: Paige Estritori
    The 2026 National Truck Accident Research Centre major incident report gives Australian truck operators a useful, if challenging, snapshot of where serious heavy vehicle risk is changing. Released in October 2026 and based on de-identified NTI-insured heavy vehicle major-loss claims, the report points to progress on distraction and fatigue, while also highlighting renewed concern about inappropriate speed and following distance. - read more
    Household Insurance Articles

    Understanding Sum Insured, Rebuild Costs and Underinsurance in Home Insurance
    Understanding Sum Insured, Rebuild Costs and Underinsurance in Home Insurance
    Choosing a sum insured is one of the most important parts of arranging home and contents insurance. This guide explains the difference between rebuild cost, market value and contents value, how underinsurance can happen, and how Australians can review their cover more confidently. - read more
    The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
    The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
    Household insurance is a crucial safety net for both homeowners and renters in Australia, offering protection against a range of potential damages and losses. Navigating the insurance claims process, however, can often be challenging and fraught with pitfalls. - read more
    What to Do if You Disagree With a Home Insurance Claim Decision
    What to Do if You Disagree With a Home Insurance Claim Decision
    If you disagree with a home insurance claim decision or settlement offer, you can ask for written reasons, gather evidence, use your insurer's internal dispute resolution process and, if needed, consider escalating the complaint to AFCA. - read more
    How to Check Whether Your Home Renovation Is Covered by Insurance
    How to Check Whether Your Home Renovation Is Covered by Insurance
    Renovating can improve your home's value, comfort and liveability, but it can also change the risks your insurer is covering. Before work starts, it is important to review your home and contents insurance, check exclusions and limits, and understand whether extra cover or policy changes may be needed during the project. - read more
    The Ultimate Checklist for Comparing Home Insurance in Australia
    The Ultimate Checklist for Comparing Home Insurance in Australia
    Embarking on the journey of homeownership is a landmark event full of anticipation and dreams. As Australians, we cherish the sanctuary of our homes against the backdrop of our incredibly diverse and sometimes unpredictable climate. However, with this excitement comes a significant responsibility—protecting your investment with the right home insurance. - read more

    Knowledgebase
    Claim:
    A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.