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    Insurance News

    What Rising Insurance Disputes Mean for Income Protection Customers
    What Rising Insurance Disputes Mean for Income Protection Customers
    29 Oct 2026: Paige Estritori
    New Zealand’s latest insurance dispute figures are a timely warning for anyone relying on personal cover to protect their household income. The Insurance & Financial Services Ombudsman Scheme reported that, for the year ended 30 June 2026, health insurance became the largest category of disputes it investigated for the first time, with health disputes up 91 percent and 833 dispute investigations completed across all categories. - read more
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
    29 Oct 2026: Paige Estritori
    Fresh commercial insurance market data is giving Australian businesses a more favourable pricing backdrop, but truck owners should be cautious about assuming broad rate falls will automatically reduce heavy vehicle premiums. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition and available capacity. - read more
    Why Data Centre Work Is a Different Risk for Tradies
    Why Data Centre Work Is a Different Risk for Tradies
    29 Oct 2026: Paige Estritori
    Australia’s fast-growing data centre construction market is opening opportunities for electrical, HVAC, fire protection, cabling, fit-out and commissioning trades, but recent insurance industry discussion suggests the risk settings are not always keeping pace with the work. At a recent Australasian Professional Indemnity Group conference, specialists warned that data centre projects can involve unusual contractual, professional and technology-related exposures, especially where contractors rely on annual insurance programs designed for more conventional building work. - read more
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    Why Mental Health Cover Is Back in the Income Protection Spotlight
    29 Oct 2026: Paige Estritori
    Australia’s life insurance industry has moved mental health cover back to the centre of the affordability debate, after the Council of Australian Life Insurers released its response on 30 September 2026 to the independent review of the Life Insurance Code of Practice. For workers who rely on income protection insurance, the issue is practical: mental health conditions can affect earning capacity just as seriously as physical illness, but changes designed to keep premiums manageable may also alter what is covered. - read more
    Crash Data Shows Where Truck Risk Is Shifting
    Crash Data Shows Where Truck Risk Is Shifting
    29 Oct 2026: Paige Estritori
    The 2026 National Truck Accident Research Centre major incident report gives Australian truck operators a useful, if challenging, snapshot of where serious heavy vehicle risk is changing. Released in October 2026 and based on de-identified NTI-insured heavy vehicle major-loss claims, the report points to progress on distraction and fatigue, while also highlighting renewed concern about inappropriate speed and following distance. - read more
    Household Insurance Articles

    Essential Tips to Find the Right Home and Contents Insurance for Your Family
    Essential Tips to Find the Right Home and Contents Insurance for Your Family
    In the face of unpredictable climate patterns and wild weather, safeguarding your home becomes a top priority, especially in a country like Australia. Choosing the right home and contents insurance is essential in providing a financial safety net against the forces of nature. With this in mind, the importance of insurance cannot be overstated, acting as a crucial buffer to protect your property and belongings. - read more
    Wild Weather Ahead: Safeguarding Your Property from Storm-Related Damages
    Wild Weather Ahead: Safeguarding Your Property from Storm-Related Damages
    Welcome to our essential guide for protecting your property as wild weather sets its sights on Australia. Catastrophic storms and extreme conditions don't have to spell disaster for your home. Understanding the sheer force of Mother Nature reinforces the importance of consistent preparedness. In this article, we'll arm you with the knowledge you need to stand resilient against the elements. - read more
    Tips and Tricks for Fitting Insurance Premiums into Your Monthly Budget
    Tips and Tricks for Fitting Insurance Premiums into Your Monthly Budget
    Understanding the significance of insurance in managing your finances is crucial. It acts as a safeguard, providing a buffer against unexpected losses or damage to your most valuable possessions. However, the costs associated with this necessary protection can be challenging to manage, especially when it comes to fitting insurance premiums into a monthly budget. - read more
    The Beginner's Checklist for Comparing Home Insurance Quotes Online
    The Beginner's Checklist for Comparing Home Insurance Quotes Online
    Home insurance serves as a critical safety net for homeowners, providing peace of mind and financial protection from unexpected events. In Australia, where Mother Nature’s whims can often result in extreme weather conditions, securing a robust home insurance policy isn't just wise—it's practically a necessity for safeguarding one of life's biggest investments. - read more
    What to Do if You Disagree With a Home Insurance Claim Decision
    What to Do if You Disagree With a Home Insurance Claim Decision
    If you disagree with a home insurance claim decision or settlement offer, you can ask for written reasons, gather evidence, use your insurer's internal dispute resolution process and, if needed, consider escalating the complaint to AFCA. - read more

    Knowledgebase
    Deductible:
    The amount you must pay out-of-pocket for expenses before your insurance company covers the remaining costs.