What does home and contents insurance commonly exclude in Australia?

Common exclusions may include wear and tear, gradual damage, poor maintenance, pests, defective workmanship, some flood or sea-related events, unoccupied homes, business use, high-value item limits and intentional or illegal acts. Exact exclusions vary by insurer and policy wording.

Is your home renovation covered by your insurance policy?

Home renovations may not always be covered by a standard home and contents insurance policy. Before starting work, review your policy and contact your insurer to confirm whether renovations are covered, whether exclusions or limits apply, and whether you need to update your policy or consider additional cover.

How can I lower my home and contents insurance premiums effectively?

To effectively lower your home and contents insurance premiums, start by shopping around to compare different insurance providers. Each insurer may offer varying rates, discounts, and features, so it's crucial to find the best deal. Focus on comparing not just the price, but also the coverage options, features, and deductible amounts offered by each policy. Additionally, consider increasing your excess, as a higher out-of-pocket expense during a claim can lower your premium. Improving home security, such as installing smoke alarms or security systems, could also make you eligible for additional discounts. Regularly reviewing and updating your policy to ensure you're not over-insured can keep your premiums in check. Finally, bundling your home and contents insurance with other policies, if possible, with the same provider, can often lead to further savings. These strategies together can help reduce your insurance costs effectively while maintaining the necessary coverage.

What are the essential insurance policies needed for a home-based business?

For a home-based business, itâ€™s crucial to have the right insurance policies to protect against financial risks not covered by a typical homeownerâ€™s policy. Firstly, consider business property insurance to protect equipment and inventory from damage or theft. Liability insurance is also essential, covering any claims made against your business for injury or property damage. If you have employees, workersâ€™ compensation insurance is a must to cover work-related injuries or illnesses. Professional indemnity insurance protects against claims of negligence or inadequate service. Lastly, depending on the nature of your business, cyber liability insurance might be necessary to safeguard against data breaches and cyber threats. Each of these policies serves a specific purpose to keep your home-based business secure and operating smoothly, giving you peace of mind.

What are the common mistakes in Australian household insurance claims?

Common mistakes in Australian household insurance claims include failing to thoroughly understand the policy terms, which can lead to unexpected exclusions. Many people forget to document damages or losses properly, which is crucial for a successful claim. Underestimating the value of possessions is another frequent mistake, resulting in inadequate coverage. Also, delays in reporting incidents to the insurer can complicate the claims process. Some individuals make the error of starting repairs before the claim is approved, which might not be covered if completed without the insurer's consent. To prevent these issues, itâ€™s essential to carefully read and comprehend your insurance policy, maintain an accurate inventory of possessions, report claims promptly, and get approval from your insurer before making any repairs. By being proactive and organised, you can navigate the insurance claims process more smoothly and ensure you're adequately protected.

Household Insurance Online :: Affiliates

Household Insurance Online Affiliates

Household Insurance Online affiliates earn money by referring people to us through the Financial Services Online affiliate program.

Some people make their living from it.

If you would like to learn more about how you can earn income as a marketing affiliate of Household Insurance Online and the Financial Services Online group of websites, simply click here for details.

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.

Insurance News

New WHS figures sharpen the risk picture for tradies

11 Nov 2026: Paige Estritori

Safe Work Australia’s latest Key Work Health and Safety Statistics, released on 12 October 2026, provide a fresh reminder that construction remains one of the country’s highest-risk work environments. The national data records 41 construction worker fatalities in 2025 and shows construction accounted for 11.7% of serious workers’ compensation claims in 2024-25, making the figures directly relevant to trade businesses reviewing safety systems, contracts and insurance arrangements. - read more

Mallee Hail Is a Sharp Reminder About Harvest-Time Insurance Gaps

10 Nov 2026: Paige Estritori

A damaging hailstorm across Victoria’s Mallee has turned a promising harvest into a difficult insurance and cash-flow test for affected grain growers. ABC Rural reported on 6 November 2026 that hail swept through districts including Birchip, Wycheproof and Quambatook, damaging thousands of hectares of wheat, barley, lentils, canola and other crops just as many paddocks were ready to harvest. - read more

Strata Storm Claim Ruling Puts Defect Exclusions in Focus

10 Nov 2026: Paige Estritori

A recent Australian Financial Complaints Authority decision has highlighted a difficult but common issue for strata communities: damage that happens during a storm is not always insured storm damage. The dispute, reported on 5 November 2026, involved an owners corporation claim for a collapsed parapet wall, with the insurer declining cover on the basis that defective design, materials or workmanship were the dominant cause rather than the weather event itself. - read more

Healthcare liability pressure puts clinic renewal evidence in focus

10 Nov 2026: Paige Estritori

A new Australian healthcare professional liability market update points to a sharper divide between general insurance market conditions and the experience of healthcare organisations arranging malpractice and professional liability cover. Lockton’s 1 November 2026 update says established insurers remain selective, claims inflation is affecting attachment points and underwriters are looking more closely at how clinical governance works in practice, not merely whether accreditation exists. - read more

WA Child Safety Changes Put Fitness Compliance in the Spotlight

10 Nov 2026: Paige Estritori

Western Australia’s updated Working With Children Check laws are a timely reminder that fitness business risk is not limited to physical injury, equipment damage or venue incidents. The changes, in effect from 17 September 2026 and highlighted by AUSactive in October, mean certain adverse Working With Children outcomes from other Australian jurisdictions can now affect a person’s ability to work with children in WA. - read more

Click for more Insurance News

Household Insurance Articles

Household Insurance for Australian Renters: What You Should Consider

Household insurance is a type of coverage that protects you against financial losses from events such as theft, fire, or natural disasters. It typically includes two main components: building insurance, which covers the structure of the home, and contents insurance, which covers personal belongings within the home. - read more

Household Insurance 101: How to Effectively Plan Your Coverage

Household insurance, commonly referred to as home insurance, is a type of policy that provides financial protection for your home and belongings against damage, theft, or loss. In Australia, this type of insurance is crucial for homeowners and renters alike, offering peace of mind in the face of unexpected events. It's designed to help you recover and rebuild without bearing the full financial burden yourself. - read more

Why Australian Households Can't Afford to Skip Insurance

Household insurance is a critical safety net for many Australian families. It protects against unexpected events such as natural disasters, theft, and accidents, ensuring that your home and belongings can be repaired or replaced if something goes awry. - read more

How Home Insurance Treats Flood, Storm, Bushfire and Other Natural Hazards

Natural hazard cover can vary significantly between Australian home and contents insurance policies. This guide explains how insurers commonly treat flood, storm, bushfire, cyclone, storm surge, actions of the sea and related events so you can read policy wording with more confidence. - read more

5 Essential Insurance Policies for Your Home-Based Business

If you're running a business from your home, you may think that your homeowner's insurance policy has you covered. Unfortunately, this is not the case. Homeowner's insurance policies are not typically designed to cover business-related losses, leaving you vulnerable to significant financial risks if something goes wrong. - read more

Knowledgebase

Insurance Premium:
The periodic amount paid for the purchase of insurance.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Unique Group Broker Services.

IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.

Business & Commercial Cover	Personal Cover
Business Insurance Commercial Property Contract Works Cyber Insurance Plant & Equipment Professional Indemnity Public Liability Strata Insurance Truck Insurance	Boat Insurance Caravan Insurance Health Insurance Home & Contents Income Protection Landlords Insurance Life Insurance Travel Insurance

Business, Industry and Professional Services Coverage
Allied Health Beauticians Insurance Cafe Insurance Construction Insurance Consultants Insurance Contractors Insurance Domestic Services Farm Insurance Fitness Professionals	Freelancers Insurance Hospitality Insurance Hotel Insurance Nightclub Insurance Personal Trainers Professionals Insurance Realtor Insurance Restaurant Insurance Tradies Insurance