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Insurance News

Claims Review Highlights the Cost of Slow Communication
Claims Review Highlights the Cost of Slow Communication
03 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has put renewed pressure on life insurers to improve the way they manage longer-running total and permanent disability and income protection claims, after finding that avoidable communication and information-gathering issues can add to an already stressful claims process. - read more
What Rising Insurance Disputes Mean for Income Protection Customers
What Rising Insurance Disputes Mean for Income Protection Customers
29 Oct 2026: Paige Estritori
New Zealand’s latest insurance dispute figures are a timely warning for anyone relying on personal cover to protect their household income. The Insurance & Financial Services Ombudsman Scheme reported that, for the year ended 30 June 2026, health insurance became the largest category of disputes it investigated for the first time, with health disputes up 91 percent and 833 dispute investigations completed across all categories. - read more
Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
Why Falling Insurance Rates May Not Flow Evenly to Truck Operators
29 Oct 2026: Paige Estritori
Fresh commercial insurance market data is giving Australian businesses a more favourable pricing backdrop, but truck owners should be cautious about assuming broad rate falls will automatically reduce heavy vehicle premiums. Marsh’s Q3 2026 Global Insurance Market Index, released on 21 October 2026, reported a 12 per cent fall in Pacific commercial insurance rates for the quarter, led by property and supported by strong insurer competition and available capacity. - read more
Why Data Centre Work Is a Different Risk for Tradies
Why Data Centre Work Is a Different Risk for Tradies
29 Oct 2026: Paige Estritori
Australia’s fast-growing data centre construction market is opening opportunities for electrical, HVAC, fire protection, cabling, fit-out and commissioning trades, but recent insurance industry discussion suggests the risk settings are not always keeping pace with the work. At a recent Australasian Professional Indemnity Group conference, specialists warned that data centre projects can involve unusual contractual, professional and technology-related exposures, especially where contractors rely on annual insurance programs designed for more conventional building work. - read more
Why Mental Health Cover Is Back in the Income Protection Spotlight
Why Mental Health Cover Is Back in the Income Protection Spotlight
29 Oct 2026: Paige Estritori
Australia’s life insurance industry has moved mental health cover back to the centre of the affordability debate, after the Council of Australian Life Insurers released its response on 30 September 2026 to the independent review of the Life Insurance Code of Practice. For workers who rely on income protection insurance, the issue is practical: mental health conditions can affect earning capacity just as seriously as physical illness, but changes designed to keep premiums manageable may also alter what is covered. - read more
Household Insurance Articles

5 Essential Insurance Policies for Your Home-Based Business
5 Essential Insurance Policies for Your Home-Based Business
If you're running a business from your home, you may think that your homeowner's insurance policy has you covered. Unfortunately, this is not the case. Homeowner's insurance policies are not typically designed to cover business-related losses, leaving you vulnerable to significant financial risks if something goes wrong. - read more
How Often Should You Review and Update Your Household Insurance Policy?
How Often Should You Review and Update Your Household Insurance Policy?
It’s easy to think of household insurance as something you purchase once and forget about. However, this approach can leave you vulnerable to unexpected risks. Your home and its contents change over time, and so do your insurance needs. - read more
Household Insurance 101: How to Effectively Plan Your Coverage
Household Insurance 101: How to Effectively Plan Your Coverage
Household insurance, commonly referred to as home insurance, is a type of policy that provides financial protection for your home and belongings against damage, theft, or loss. In Australia, this type of insurance is crucial for homeowners and renters alike, offering peace of mind in the face of unexpected events. It's designed to help you recover and rebuild without bearing the full financial burden yourself. - read more
The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
The Most Common Mistakes in Household Insurance Claims and How to Prevent Them
Household insurance is a crucial safety net for both homeowners and renters in Australia, offering protection against a range of potential damages and losses. Navigating the insurance claims process, however, can often be challenging and fraught with pitfalls. - read more
How Home Insurance Treats Flood, Storm, Bushfire and Other Natural Hazards
How Home Insurance Treats Flood, Storm, Bushfire and Other Natural Hazards
Natural hazard cover can vary significantly between Australian home and contents insurance policies. This guide explains how insurers commonly treat flood, storm, bushfire, cyclone, storm surge, actions of the sea and related events so you can read policy wording with more confidence. - read more

Knowledgebase
Trauma Insurance:
An insurance that pays a lump-sum amount on the diagnosis of one of several critical illnesses or events