What does home and contents insurance commonly exclude in Australia?

Common exclusions may include wear and tear, gradual damage, poor maintenance, pests, defective workmanship, some flood or sea-related events, unoccupied homes, business use, high-value item limits and intentional or illegal acts. Exact exclusions vary by insurer and policy wording.

Is your home renovation covered by your insurance policy?

Home renovations may not always be covered by a standard home and contents insurance policy. Before starting work, review your policy and contact your insurer to confirm whether renovations are covered, whether exclusions or limits apply, and whether you need to update your policy or consider additional cover.

How can I lower my home and contents insurance premiums effectively?

To effectively lower your home and contents insurance premiums, start by shopping around to compare different insurance providers. Each insurer may offer varying rates, discounts, and features, so it's crucial to find the best deal. Focus on comparing not just the price, but also the coverage options, features, and deductible amounts offered by each policy. Additionally, consider increasing your excess, as a higher out-of-pocket expense during a claim can lower your premium. Improving home security, such as installing smoke alarms or security systems, could also make you eligible for additional discounts. Regularly reviewing and updating your policy to ensure you're not over-insured can keep your premiums in check. Finally, bundling your home and contents insurance with other policies, if possible, with the same provider, can often lead to further savings. These strategies together can help reduce your insurance costs effectively while maintaining the necessary coverage.

What are the essential insurance policies needed for a home-based business?

For a home-based business, itâ€™s crucial to have the right insurance policies to protect against financial risks not covered by a typical homeownerâ€™s policy. Firstly, consider business property insurance to protect equipment and inventory from damage or theft. Liability insurance is also essential, covering any claims made against your business for injury or property damage. If you have employees, workersâ€™ compensation insurance is a must to cover work-related injuries or illnesses. Professional indemnity insurance protects against claims of negligence or inadequate service. Lastly, depending on the nature of your business, cyber liability insurance might be necessary to safeguard against data breaches and cyber threats. Each of these policies serves a specific purpose to keep your home-based business secure and operating smoothly, giving you peace of mind.

What are the common mistakes in Australian household insurance claims?

Common mistakes in Australian household insurance claims include failing to thoroughly understand the policy terms, which can lead to unexpected exclusions. Many people forget to document damages or losses properly, which is crucial for a successful claim. Underestimating the value of possessions is another frequent mistake, resulting in inadequate coverage. Also, delays in reporting incidents to the insurer can complicate the claims process. Some individuals make the error of starting repairs before the claim is approved, which might not be covered if completed without the insurer's consent. To prevent these issues, itâ€™s essential to carefully read and comprehend your insurance policy, maintain an accurate inventory of possessions, report claims promptly, and get approval from your insurer before making any repairs. By being proactive and organised, you can navigate the insurance claims process more smoothly and ensure you're adequately protected.

Household Insurance Online :: Affiliates

Household Insurance Online Affiliates

Household Insurance Online affiliates earn money by referring people to us through the Financial Services Online affiliate program.

Some people make their living from it.

If you would like to learn more about how you can earn income as a marketing affiliate of Household Insurance Online and the Financial Services Online group of websites, simply click here for details.

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.

Insurance News

What Electric Heavy Vehicles Mean for Truck Insurance

10 Sep 2026: Paige Estritori

Recent transport and fleet industry coverage continues to point to a steady increase in electric and low-emission heavy vehicles across Australian logistics operations. For many operators, the attraction is clear: quieter vehicles, lower tailpipe emissions, potential fuel savings and stronger alignment with customer sustainability targets. But the insurance conversation is now becoming more detailed than simply replacing a diesel truck with an electric one. - read more

Why the Latest Insurance Data Matters for Trade Businesses

10 Sep 2026: Paige Estritori

APRA’s latest quarterly general insurance statistics point to a market that is still under cost pressure, even as insurers continue to report stronger overall results than during the worst of the recent claims cycle. For Australian tradespeople, the headline is not simply whether insurers are profitable. The practical issue is how rising premiums, repair costs, reinsurance expenses and claims activity flow through to the price and availability of cover used every day on the tools. - read more

Advice Changes Could Make Income Cover Easier to Understand

10 Sep 2026: Paige Estritori

Australia’s financial advice reform agenda has taken another important step, with industry attention turning to how simpler, more accessible guidance could help consumers make better decisions about insurance. For workers who rely on income insurance or salary continuance cover, the issue is more practical than political: many people hold cover they do not fully understand until illness or injury forces them to test it. - read more

Why Battery Freight Is Becoming a Truck Insurance Issue

10 Sep 2026: Paige Estritori

Recent transport and insurance industry attention on lithium-ion battery safety is a timely warning for Australian truck operators. The issue is no longer limited to consumer products catching fire in homes or warehouses. Batteries now move through freight networks in tools, scooters, e-bikes, electronics, spare parts and energy storage equipment, and that creates a different risk profile for carriers, depots and subcontracted linehaul work. - read more

Seasonal Bushfire Risk Puts Farm Cover Back in the Spotlight

09 Sep 2026: Paige Estritori

Australia’s latest seasonal bushfire outlook is a practical reminder that fire risk is not confined to the height of summer. For many farms, the exposure begins well before a catastrophic fire day is declared, as grass growth, drying winds, stored fodder, machinery movement and access limitations combine to create a more complex risk profile than a standard rural home policy can address. - read more

Click for more Insurance News

Household Insurance Articles

10 Common Household Insurance Policies: What Aussie Families Need to Know

Household insurance is an essential aspect of financial planning for Australian families. It provides peace of mind and financial protection in case of unexpected events such as natural disasters, theft, or accidents. Given the unpredictable nature of life, having the right insurance policy can safeguard your home and its contents, ensuring that you are not left in a financial bind when disaster strikes. - read more

Essential Tips to Find the Right Home and Contents Insurance for Your Family

In the face of unpredictable climate patterns and wild weather, safeguarding your home becomes a top priority, especially in a country like Australia. Choosing the right home and contents insurance is essential in providing a financial safety net against the forces of nature. With this in mind, the importance of insurance cannot be overstated, acting as a crucial buffer to protect your property and belongings. - read more

Wild Weather Ahead: Safeguarding Your Property from Storm-Related Damages

Welcome to our essential guide for protecting your property as wild weather sets its sights on Australia. Catastrophic storms and extreme conditions don't have to spell disaster for your home. Understanding the sheer force of Mother Nature reinforces the importance of consistent preparedness. In this article, we'll arm you with the knowledge you need to stand resilient against the elements. - read more

How Often Should You Review and Update Your Household Insurance Policy?

Itâ€™s easy to think of household insurance as something you purchase once and forget about. However, this approach can leave you vulnerable to unexpected risks. Your home and its contents change over time, and so do your insurance needs. - read more

Why Income Protection Insurance Matters for Every Australian Earner

The unpredictable nature of life can often leave us vulnerable to financial uncertainty, especially when it comes to our ability to earn an income. Whether due to illness, injury, or unexpected job loss, the loss of income can have a devastating impact on our financial stability and quality of life. This is where the importance of insurance in financial planning becomes evident. - read more

Knowledgebase

Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.

IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.

Business & Commercial Cover	Personal Cover
Business Insurance Commercial Property Contract Works Cyber Insurance Plant & Equipment Professional Indemnity Public Liability Strata Insurance Truck Insurance	Boat Insurance Caravan Insurance Health Insurance Home & Contents Income Protection Landlords Insurance Life Insurance Travel Insurance

Business, Industry and Professional Services Coverage
Allied Health Beauticians Insurance Cafe Insurance Construction Insurance Consultants Insurance Contractors Insurance Domestic Services Farm Insurance Fitness Professionals	Freelancers Insurance Hospitality Insurance Hotel Insurance Nightclub Insurance Personal Trainers Professionals Insurance Realtor Insurance Restaurant Insurance Tradies Insurance