Household Insurance Online :: News
SHARE

Share this news item!

Netstrata's Insurance Practices Raise Concerns Over Excessive Fees

Clients Discover Significantly Higher Brokerage Fees Than Industry Standards

Netstrata's Insurance Practices Raise Concerns Over Excessive Fees?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Recent developments have brought to light concerns regarding the insurance practices of Netstrata, a prominent strata management firm in Australia.
Clients have reported the sudden appearance of past insurance invoices in their online portals, revealing brokerage fees significantly higher than industry norms.

In some instances, brokerage fees were found to be as high as six times the typical industry rate, with fees reaching up to 148% of the base insurance premium. This lack of transparency has led to feelings of betrayal among property owners, who expect their strata managers to act in their best interests.

These revelations have sparked calls for greater oversight and regulation within the strata management industry to ensure ethical practices and protect property owners from excessive fees and undisclosed financial arrangements.

Published:Thursday, 5th Mar 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

BizCover and Zurich Collaborate to Enhance Professional Indemnity Insurance for Australian SMEs
BizCover and Zurich Collaborate to Enhance Professional Indemnity Insurance for Australian SMEs
05 Mar 2026: Paige Estritori
In a significant development for Australian small and medium-sized enterprises (SMEs), BizCover has announced the addition of Zurich's Professional Indemnity (PI) insurance product to its online platform, effective from 3 March 2026. This collaboration aims to provide SMEs with enhanced access to comprehensive PI coverage, addressing a critical need in the business community. - read more
Insurance Council of Australia Challenges Proposed Use of PI Insurance for Compensation Scheme
Insurance Council of Australia Challenges Proposed Use of PI Insurance for Compensation Scheme
05 Mar 2026: Paige Estritori
The Insurance Council of Australia (ICA) has recently voiced strong opposition to proposals suggesting the use of professional indemnity (PI) insurance as a funding mechanism for the Compensation Scheme of Last Resort (CSLR). This stance was articulated in a submission to a Treasury consultation, where the ICA emphasized that PI insurance is not designed to serve as a consumer protection tool. - read more
ABC Insurance Faces Legal Setback in Professional Indemnity Insurance Dispute
ABC Insurance Faces Legal Setback in Professional Indemnity Insurance Dispute
05 Mar 2026: Paige Estritori
In a recent legal development, ABC Insurance has been ordered by the New South Wales Court of Appeal to pay the legal costs incurred by the Law Society of NSW in a dispute over professional indemnity insurance (PII) for solicitors. This ruling marks a significant setback for ABC Insurance in its efforts to challenge the existing PII framework for legal practitioners in the state. - read more
CHU Unveils Enhanced Residential Strata Insurance Policy
CHU Unveils Enhanced Residential Strata Insurance Policy
05 Mar 2026: Paige Estritori
CHU, Australia's leading strata insurance underwriting agency, has launched a new residential strata insurance policy designed to better support property owners and strata communities. This initiative reflects CHU's commitment to delivering customer-focused solutions that simplify insurance processes and enhance community resilience. - read more
ICA Advocates for Strata Law Reforms to Mitigate Rising Insurance Costs in Victoria
ICA Advocates for Strata Law Reforms to Mitigate Rising Insurance Costs in Victoria
05 Mar 2026: Paige Estritori
The Insurance Council of Australia (ICA) has called for significant reforms to Victoria's strata legislation, highlighting that poor governance and deferred maintenance are leading to increased insurance premiums for the one in five Victorians residing in strata-titled properties. In a submission to the Expert Panel Review of the Owners Corporations Act 2006, the ICA emphasised that building defects are costing Australians an estimated $1. - read more


Household Insurance Articles

How to File a Home Insurance Claim in Australia - A Step by Step Guide
How to File a Home Insurance Claim in Australia - A Step by Step Guide
Experiencing damage or loss to your home can be a stressful and overwhelming experience. However, having home insurance provides a safety net for homeowners who need to file a claim. - read more
Why Income Protection Insurance Matters for Every Australian Earner
Why Income Protection Insurance Matters for Every Australian Earner
The unpredictable nature of life can often leave us vulnerable to financial uncertainty, especially when it comes to our ability to earn an income. Whether due to illness, injury, or unexpected job loss, the loss of income can have a devastating impact on our financial stability and quality of life. This is where the importance of insurance in financial planning becomes evident. - read more
5 Essential Tips to Understand Your Home Insurance Policy in Australia
5 Essential Tips to Understand Your Home Insurance Policy in Australia
Choosing the right home insurance policy is akin to laying a safety net beneath your most valuable investment. With the Australian climate presenting a unique set of challenges, from bushfires to flooding, ensuring you have comprehensive cover isn't just a luxury—it's a necessity. The right policy serves as an armor, protecting your sanctuary against the unexpected onslaughts of nature and misfortune. - read more
Building Your Safety Net: Understanding Total Replacement Cover
Building Your Safety Net: Understanding Total Replacement Cover
For many Australians, their home is their castle, their sanctuary, and most significantly, their largest investment. Safeguarding this asset against unpredictable events is not merely a consideration—it's a necessity. That's where Total Replacement Cover comes into play. But what does this term really mean, and why is it paramount when it comes to choosing a home insurance policy? - read more
The Ultimate Checklist for Comparing Home Insurance in Australia
The Ultimate Checklist for Comparing Home Insurance in Australia
Embarking on the journey of homeownership is a landmark event full of anticipation and dreams. As Australians, we cherish the sanctuary of our homes against the backdrop of our incredibly diverse and sometimes unpredictable climate. However, with this excitement comes a significant responsibility—protecting your investment with the right home insurance. - read more


Your free Household insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Umbrella Policy:
An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.