Household Insurance Online :: News
SHARE

Share this news item!

Communities Laud Insurance Improvements Post-Flood Events

Communities Laud Insurance Improvements Post-Flood Events

Residents and officials from regions affected by flooding have observed a discernable shift in insurers' handling of claims following natural catastrophes, with recent proceedings reflecting a more positive trajectory.
This outlook emerged during a federal inquiry session that gave a voice to flood-impacted communities in Heathcote, Victoria.

In her address to the inquiry, Kim Ross, the City of Greater Bendigo Emergency Management Officer and Lead Municipal Recovery Manager, provided evidence of advancements within the insurance sector. "This year, our experience has been remarkably better," Ross stated, referencing the straightforward and efficient process compared with the convoluted and troublesome experience in the aftermath of the 2022 floods.

Despite this, she emphasized a compelling case for insurers to embrace a progressive approach that prioritizes enhancements over mere like-for-like replacements. This call aligns with broader regional sentiments about strengthening long-term resilience and disaster mitigation.

The plea for resilience found an echo in the words of Kellie Massouras, Flood and Community Recovery Manager from Mitchell Shire Council, whose constituents continue their steady recovery from previous deluges. Massouras pinpointed insurance-related complications faced by public infrastructure and community organizations displaced by the floods.

Similarly, Amy Holmes, the Community Strengthening Manager at Macedon Ranges Shire Council, underscored the need for extensive support in fortifying community vadiness and resilience, pointing out the community's innate drive for self-sustainability when faced with crisis conditions.

  • Mount Alexander Shire Council spotlighted the strain on emergency support services, in part due to reduced funding and the escalating pressure on emergency services personnel.
  • Insights from TR Keller of Alliance Consulting, who has first-hand experience with affected Seymour businesses, highlighted the mixed performance of insurers. While some received high praise, others were criticized for their substandard response that stirred considerable turmoil for policyholders.

Keller pointed out a worrying trend wherein disillusioned clients are moving towards self-insurance, a perilous shift for smaller enterprises that could spell their demise in the event of another catastrophe.

The Victorian inquiry sessions have now concluded, and focus shifts to upcoming hearings in other hard-hit areas, including north Queensland and Tasmania. These discussions will continue to assess insurer responses to the 2022 floods, influencing the crafting of a comprehensive report expected by September 30.

Published:Tuesday, 23rd Apr 2024
Source: Paige Estritori

Share this news item:

Insurance News

Marine Insurance Leader Club Marine Welcomes New CEO Marine Insurance Leader Club Marine Welcomes New CEO
07 May 2024: .Paige Estritori

In a notable shift in its leadership ranks, Club Marine, a key player in the marine insurance market and subsidiary of Allianz, has officially instated Tim Wiles as its Chief Executive Officer. Wiles, having confidently steered the company since last November as interim CEO, has now been entrusted with the permanent leadership mantle. - read more
NSW Review Sheds Light on Strata Sector Transparency NSW Review Sheds Light on Strata Sector Transparency
06 May 2024: .Paige Estritori

The NSW state government has initiated a deep dive into the operations of a leading strata management firm. This move underscores a growing tide of demand for increased clarity and fairness in the industry. Responding to mounting public scrutiny, this investigation sets a new precedent in the regulation of property management entities. - read more
Lifetime Financial Services Ban Upheld for Misconduct Lifetime Financial Services Ban Upheld for Misconduct
03 May 2024: .Paige Estritori

The financial industry has affirmed its commitment to integrity as a former insurance broker, convicted of defrauding clients, failed to overturn a lifetime ban on his financial services activities. Initially penalized for siphoning off clients’ insurance premiums for his own use, the advisor sought leniency to no avail. - read more
Bellrock Enhances Advisory Services to Support Business Deals Bellrock Enhances Advisory Services to Support Business Deals
03 May 2024: .Paige Estritori

Bellrock has announced an expansion of its suite of services to encompass support for mergers and acquisitions (M&A) as well as contingent risks. The enhancement of these services comes amid an expected increase in M&A activities, demanding more specialized and creative risk management solutions. - read more
Insurance Claim Denied Due to Undisclosed Conviction Insurance Claim Denied Due to Undisclosed Conviction
02 May 2024: .Paige Estritori

An insurance policyholder recently experienced the repercussions of non-disclosure after his claim was rejected by an insurer upon the discovery of an undisclosed traffic conviction. The undisclosed criminal traffic offense led to repercussions from both the insurer and a financial authority, serving as a cautionary example for transparency in insurance agreements. - read more


Household Insurance Articles

Wild Weather Ahead: Safeguarding Your Property from Storm-Related Damages Wild Weather Ahead: Safeguarding Your Property from Storm-Related Damages
Welcome to our essential guide for protecting your property as wild weather sets its sights on Australia. Catastrophic storms and extreme conditions don't have to spell disaster for your home. Understanding the sheer force of Mother Nature reinforces the importance of consistent preparedness. In this article, we'll arm you with the knowledge you need to stand resilient against the elements. - read more
Understanding the Basics: What Does Home Insurance Really Cover? Understanding the Basics: What Does Home Insurance Really Cover?
Home insurance is an essential safeguard for homeowners in Australia, acting as a financial shield against unexpected damages and losses. It offers a sense of security, knowing that your largest asset is protected should the unforeseen occur. With the diverse range of natural perils that Australians face, from bushfires to floods, securing a home insurance policy is not just wise but almost indispensable. - read more
What to Look for When Choosing a Home and Contents Insurance Policy What to Look for When Choosing a Home and Contents Insurance Policy
Home and Contents Insurance is a type of insurance policy that covers any damage or loss that may occur to your property, as well as the contents within it. This can include damages caused by fire, flood, theft and other unforeseen circumstances. In Australia, Home and Contents Insurance is of utmost importance due to the increasing rates of natural disasters such as bushfires and floods. - read more
Protecting Your Home: The What, Why, and How of Home Insurance Protecting Your Home: The What, Why, and How of Home Insurance
As Australians, our homes are often at the heart of our livelihoods and hold significant emotional and financial value. Protecting this important asset is more than just a precaution; it's a necessary step in safeguarding our future. Home insurance acts as a shield against unpredictable events that can have devastating effects on our property and peace of mind. Whether it's from natural disasters or unforeseen accidents, the significance of home insurance cannot be understated. - read more
How to ensure your home renovation is covered by your insurance policy How to ensure your home renovation is covered by your insurance policy
Renovating your home can be an exciting time, but it can also be a stressful one. There are so many things to consider and plan for, including financing the renovations, choosing the right contractor, and selecting the materials to be used. One aspect that often gets overlooked during planning is the impact that renovations can have on your insurance coverage. - read more


Start Here
Your free Household insurance quote comparison starts here!

Building Construction:
Postcode:
All Household insurance quotes are supplied to you free and without any obligation. We respect your privacy.

Knowledgebase
Subrogation:
An insurance carrier may reserve the "right of subrogation" in the event of a loss. This means that the company may choose to take action to recover the amount of a claim paid to a covered insured if the loss was caused by a third party.